2-in-1 nylon backpack and bag

Shipping

Portugal (mainland)

Azores and Madeira

The delivery time for personalized products might be extended up to 5 business days extra and be sent in separated shipments. Shipping times may increase during peak season.

When processing your purchase, we will indicate the available shipping methods, costs and estimated delivery date of your order.

Exchanges and returns

Exchanges, returns or cancellation of orders for customized items which correspond to the consumer's specifications will not be accepted.

At a Parfois store

You can exchange or return items at any Parfois authorized store.

From home

If the delivery was made by MRW or MOOVE, you can request a home collection. You can find more information on the matter, in the Exchanges and returns > Free returns via DPD pickup points or collection at home.

At a pick-up point

If the delivery was made by DPD, you can issue the return at any pickup in the DPD network. You can find more information on the matter, in the Exchanges and returns > Free returns via DPD pickup points or collection at home.

For more information, check our Exchanges and returns policy.